Treasury Technology Support

Treasury Technology Support

The implementation of a new treasury or risk management system or process demands a lot of organizing and problem solving, and any new system can take time to get used to. To help corporates going through this process, we offer a new SAP-focused service that provides quick specialized support.

This subscription-based service delivers support to corporate clients via our Information Technology Infrastructure Library (ITIL)-aligned service desk, offering a combination of functional treasury expertise and technical SAP knowledge. The Service Desk will log and manage all calls received and ensure resolution, in accordance with the agreed SLAs and ITIL-based Service Management processes. When appropriate, we work with approved third-party software vendors to provide specialist application support skills.

Service lead time

Lead times associated with this service will vary depending on the nature of the required service. A new service supporting a standard product can be implemented within 15 working days. For complex developed products, lead times are likely to be longer.

Price model

The subscription price our service is based on the scope of the service required through an agreed service description using our defined complexity pricing model. The key complexity factors of the price are the number of users (treasury and subsidiary), the physical treasury locations and system complexity indicators (including configuration, the number of SAP instances and treasury modules, system Integration & interfaces).

Interested in Zanders Treasury Technology Support?

Warren Epstein
Get in touch with Warren Epstein for more information about Zanders Treasury Technology Support.